FAQ's - Kaiser Signature Clothing Manufacturer

What payment methods do you accept?

We accept all major credit cards and debit cards and also accept payments via PayPal and bank transfer.

What currencies will you accept for payment?

We will accept Euros and US Dollars.

Can I order individual items?

Yes, you have to register retail store for single products and Wholesale section we can only sell our items in packs. You can check our Product Description for more information on pack sizes and contents.

How often do you get new stock?

We upload new products daily so please keep checking our website.

Do you offer a click and collect service?

Click and collect is a free service and goods will be ready for collection 24 hours after the order has been placed.

Can I use your pictures on my website?

Yes, sure please feel free to use pictures from our website.

My order never arrived?

Please check your order confirmation for the tracking number. If you have not received your item within 14 days contact us and we will help you to locate it.

What should I do if my order arrives incomplete or damaged?

Please refer to the returns section and contact us within 24 hours of receipt

How do I return my order?

Please contact us within 24 hours of receiving your order. For more information please refer to the returns section.

How long will it take for you to process my refund on returned items?

Refunds will take 14-21 days to reflect in your account.

FAQ’s

FAQ’s